Any grip aids or small items in the pole kits are shipped separately.  The UPS tracking number on your original receipt is the tracking number for your pole.  If your dry hands (or other smaller items) are not received within 5 days of receiving your pole, please email support and we will be happy to help you track it down : )

If you don't see your receipt, please check your junk/spam folder and remember to add us to your safe senders list :)