Tracking Packages

Missinig Grip Gloves? It didn't come with my pole.
No worries, the grip loves ships separately, if you don't receive them within a week of receiving your pole, just email support and we will gladly help...
Fri, 22 Sep, 2017 at 8:29 PM
Im Missing Grip Aid? It Didn't come with my pole.
No worries, the grip aid ships separately, please refer to your receipt for any tracking numbers.  If you don't receive your items within 5 days of rec...
Fri, 22 Sep, 2017 at 8:37 PM
It's been 48 hours - Where is my tracking info?
1) We are closed on the weekends (so is X Pole, Lupit, and Lil Mynx), we process orders within 48 hours during regular business hours of Monday through Frid...
Fri, 22 Sep, 2017 at 8:38 PM
How do I access the online video lessons included in my kit?
There is a download file link on your Completed Order Receipt.    Completed Order Receipts are emailed out automatically when all your items in the order ha...
Thu, 18 Apr, 2019 at 6:37 PM
I got my grip aid but where is my pole?
Any grip aids or small items in the pole kits are shipped separately.  The UPS tracking number on your original receipt is the tracking number for your pole...
Fri, 22 Sep, 2017 at 8:40 PM
I ordered my pole, when will I get my tracking info?
Tangible products in our shop are processed between regular business hours of Mon-Friday CST excluding standard Holidays.  Most orders take less than 48 hou...
Fri, 22 Sep, 2017 at 8:40 PM